City of Hillsboro Privacy Policy

Thank you for visiting the Hillsboro Water Supply web site and reviewing our Privacy Policy. This policy addresses collection, use, security, and access to information that may be obtained through the use of this web site.

This policy covers the following topics:

  • Basic Information Collected
  • E-mail and Surveys
  • Public Records
  • Personal Information and Choice
  • Public Disclosure
  • Cookies
  • Security
  • Privacy Disclaimer
  • Contact Information

Information Collected and How it is Used

Basic Information Collected

When you visit the Hillsboro Water Supply web site we automatically collect and store the following information about your visit:

  • The Internet Protocol Address and domain name used. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct Internet traffic to you;
  • The type of browser and operating system you used;
  • The date and time you visited this site;
  • The web pages or services you accessed at this site; and
  • The web site you visited prior to coming to this web site.

The information we automatically collect is used to improve the content and delivery of our web services and to help us understand how people are using our services and what technology they use to access our site. We analyze our web site logs to continually improve the value of the materials and services available on our site and the ease of accessing them. We make no attempt to link the logs with the individuals that browse our site

E-mail and Surveys

If during your visit to the City of Hillsboro web site you participate in a survey or send an e-mail, the following additional information will be collected:

  • The e-mail address and contents of the e-mail; and
  • Information volunteered in response to a survey.

We use your email to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our web site, or to forward the email to another agency for appropriate action. Survey information is used for the purpose designated. E-mails and surveys are public records.

Public Records

The information that you provide and we collect is retained in accordance with Oregon Revised Statutes (ORS) Public Records Policy 192.005 to 192.170 and 357.805 to 357.895. In some limited cases the information may be exempt from these regulations and we will identify it as such.

Personal Information and Choice

"Personal information" is information that is readily identifiable to a specific individual. Personal information includes such things as an individual's name, address, phone number, and e-mail address. A domain name or Internet Protocol address is not considered personal information.

We collect no personal information about you unless you voluntarily participate in an activity that asks for information (i.e. sending an email, participating in a survey, or accessing a service). If you choose not to participate in these activities, your choice will in no way affect your ability to use any other feature of our web site.

If personal information is requested on the web site or volunteered by the user, this information is a public record once you provide it, and may be subject to public inspection and copying if not protected by federal or state law.

Public Disclosure

In the State Of Oregon, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by state government. At the same time, there are certain limited exceptions to the public's right to access public records. Exceptions are provided by both state and federal laws.

All information collected at this site becomes public records that may be subject to inspection and copying by the public, unless an exemption in law exists. ORS 192.420 states that

Every person has the right to inspect any public record of a public body in this state, except as otherwise expressly provided by ORS 192.501 to 192.505.

In the event of a conflict between this Privacy Policy and state or federal law governing the disclosure of records, the state or federal law will control.

The following is a partial list of exemptions under state and federal law. We will not disclose the following information:

  • Social security number
  • Drivers license number
  • Credit card information
  • Bank account information
  • Residential telephone numbers


To better serve our users we employ the use of "cookies" to customize your browsing experience with the City of Hillsboro web site. Cookies are simple text files stored on your computer by your web browser. They provide a method of distinguishing among visitors to our web site.

Cookies created on your computer by using this web site do not contain personally identifying information and do not compromise your privacy or security. You can refuse the cookie or delete the cookie file from your computer by using your web browser software.


The security and integrity of the Hillsboro Water Supply web site are essential for its success both to deliver services and information and to maintain the privacy of its visitors. Hillsboro Water, as developer and manager of the City of Hillsboro web site, has the responsibility to safeguard the integrity of this site. We use a variety of techniques, including but not limited to authentication, monitoring, auditing, and encryption. Security measures have been integrated into the design, implementation and day-to-day practices of the HW operating environment as part of its continuing commitment to security and protection of privacy.

Privacy Disclaimer

The Hillsboro Water Supply web site has links to other web sites. These may include links to web sites operated by other government agencies, and nonprofit organizations and private businesses. When you link to another site, you are no longer on the Hillsboro Water Supply web site and this Privacy Policy will not apply. When you link to another web site, you are subject to the privacy policy of that new site.

City of Hillsboro Web Site Contact Information

You can contact Hillsboro Water to offer comments about the City of Hillsboro Web Site, or about the information presented in this Privacy Policy.